Bridgestone awarded Canstar Blue ‘Most Satisfied Customers’
Bridgestone claims back-to-back Canstar Blue ‘Most Satisfied Customers’ awards
Leading consumer comparison website, Canstar Blue, has named Bridgestone as the winner of its annual ‘Most Satisfied Customers’ accolade in the Tyre Retailer category for the second consecutive year.
The Canstar Blue rankings see Australian motorists who have purchased tyres in the past two years rate their experience, with this year seeing more than 900 consumers take part in the survey. The result highlighted that Bridgestone is exceeding its promise of customer service with five-stars in five of the seven criteria – an improvement on last year’s result.
“We remain committed to ensuring our customers have the best possible experience at Bridgestone stores, and we are focused on ensuring our customer satisfaction is maintained through initiatives like our Tyre Price Promise, Bridgestone benefits program, and of course our trusted range of quality, safe and reliable tyres.”
Bridgestone Australia and New Zealand Managing Director
Our national network of Bridgestone Select and Bridgestone Service Centres was the standout performer in the 2022 rankings, as the only retailer to be awarded a perfect five-stars in Overall Satisfaction, as well as in Customer Service, Quality of Tyres on Offer, Advice by Staff, and Range of Tyres on Offer.
The Canstar Blue Most Satisfied Customers award is the third accolade we’ve won in the past 12 months, complementing the Reader’s Digest Quality Service Award, and the title of ‘Australia’s Most Trusted Tyre Brand’ for an unprecedented ninth straight year.