Most Satisfied Customers - Car Servicing 2018
Australian consumers choose Bridgestone Select for car servicing
Independent consumer comparison and review website, Canstar Blue has ranked Bridgestone Select as joint number one in its annual
Most Satisfied Customers - Car Servicing category.
The Most Satisfied Customers ranking sees hundreds of everyday motorists surveyed, ranking their experience at car servicing providers throughout Australia across a number of areas: time taken, cost of parts, customer service, value for money, quality of car servicing, effectiveness of repairs, and overall satisfaction.
"Customer satisfaction is the core of our Bridgestone Select model, and we’re delighted that our customers are driving away feeling like we have delivered on our promise of good customer service, fair pricing and convenience"
Bridgestone Australia and New Zealand Managing Director
“Quality repairs, sound advice and fair prices – that’s ultimately what consumers want when they take their vehicle for a service. Our research is designed to provide a high-level guide to which car servicing chains are doing things right by their customers, and this year Bridgestone Select is one of them,” Mr Downes said.
“Car servicing chains rely on repeat business, and to earn it they need to earn the trust of their customers. Bridgestone Select has performed very well in our latest review which is a good sign that the majority of motorists driving away from its centres do so happy that they got a fair deal.”
Bridgestone Select was also the Gold Winner of the 2018 Readers Digest Quality Service Awards in the tyre retailer category.