Our Wear Life Guarantee - Exclusive to Turanza Serenity PlusWe pride ourselves on the safety and reliability of our Turanza Serenity Plus tyres. That’s why we created our Wear Life Guarantee.
Under our guarantee, if your tyres wear out before travelling 50,000km, we will provide you with pro-rata credit towards the cost of replacement tyres.
How do you qualify for the Wear Life Guarantee?
When you buy 4 or more Turanza Serenity Plus tyres, along with a wheel alignment, in one transaction from any Bridgestone store, your tyres will automatically qualify for the Wear Life Guarantee.
You’ll also qualify for free tyre maintenance under our Bridgestone benefits program. You must bring your vehicle in for all free scheduled tyre maintenance under the program in order for your Wear Life Guarantee to remain valid. Your tyre technician will check your vehicle’s wheel alignment at each service and you may be required to purchase a wheel alignment to ensure your Wear Life Guarantee remains valid.
You’ll also need to look after your tyres, by making sure they are correctly inflated, and your wheel alignment is maintained.
How can you claim your Wear Life Guarantee?If your tyres are worn out before travelling 50,000 kilometres, take your vehicle to your nearest Bridgestone Select or Bridgestone Service Centre for assessment.
A qualified tyre technician will check your tyres for wear, along with your recorded service schedule. If your tyres are worn out, and you have met the conditions of the guarantee, you will receive a credit discount towards a replacement set of tyres.
The credit you receive will be determined by how far your tyres have travelled at the time they are assessed as worn out. For example, if your tyres are worn out after 25,000km, you will receive a 50% credit towards the purchase of replacement tyres.
Your tyres are worn out when the tyre tread is uniformly 1.6mm - which means the tread has worn down to the top of the built-in indicators in the tread grooves. This wear will be assessed by an authorised Bridgestone Dealer whose decision is final.
Your worn tyres will be retained by the Bridgestone store.
- “Kilometres Travelled” means the number of kilometres the Tyres have actually travelled when presented to an Authorised Bridgestone Retailer for assessment as recorded in the Bridgestone benefits booklet.
- “Price” means the price of the replacement tyres as quoted at the time of replacement.
The following conditions apply.
1. To be eligible, tyres must be purchased in sets of four (4) or more with a wheel alignment in one transaction. 2. Tyres must be uniformly worn down to the tread wear indicators for a claim to be considered. 3. The tyres must remain fitted to the original vehicle. 4. The service schedule must be maintained and recorded in the Bridgestone benefits booklet. 5. Claims must be made within five (5) years of date of purchase. 6. Where eligible, a credit is granted on the purchase of replacement tyres and cannot be redeemed in cash or other services. 7. Bridgestone Australia Ltd. reserves the right to withdraw this offer at any time without notice. The following exclusions apply. 1. Accidental damage including irreparable punctures, gutter damage, potholes or damaged roads, or breaks or cuts from foreign objects are covered by Bridgestone’s Safe Drive Road Hazard Warranty. 2. Tyres used in commercial service, motorsport, racing or other competitive use, or towing. 3. Wear caused by improper use, including but not limited to improper maintenance, overloading, defective vehicle components, and abuse. 4. Wear caused by tyres being used on unsealed roads. 5. The Wear Life Guarantee does not cover loss of time, inconvenience, or loss of vehicle use. Liability and losses of a consequential nature are limited to the extent permitted by law. Available at participating Bridgestone Select stores. ^Excludes 4x4 and SUV products, including those with passenger construction. +Wear Life Guarantee only valid on purchases of four Turanza Serenity Plus tyres with a wheel alignment. Please direct all enquiries in relation to your benefits service program here.